Cancellation / Reschedule Policy
Cancellation Policy: If you cancel or do not attend the session you registered, you forfeit the entire course fee. We do not give any refunds.
Late Arrival Policy: Please arrive promptly to your scheduled course. Instructors cannot go back and teach information missed if you arrive late. If you arrive within the first 15 minutes of the course, you may still participate in the class. If you arrive later than 15 minutes after the course start time on the day of the course, you will be granted the option of re-scheduling at no additional charge. Please note: The student must make the re-scheduling request by email within 48 hours prior to the day of the class.
Rescheduling Policy: you may reschedule your course only once. If you are requesting to reschedule and you give more than 2 days notice. If you give more than 2 days notice you will be charged only be a $15 rescheduling fee. If you fail to give more than 2 days notice; the rescheduling fee is one-half the course fee. Failure to appear in class or day of class notice – will result in forfeiture of your entire course fee. There are no refunds.
If you you need to cancel or reschedule your class please contact us through our form submission under CONTACT US located on our home page. You may also contact us by calling (559) 765-0306.
“No refund or credit will be given for “No Shows” or for cancellation/reschedules inside the 48 Hours before a course. The “TIME STAMP” of your email and or voice message left with us will be the official time of record that will be used.”